Returns & Exchanges
At P Johnson, we want you to be completely satisfied with your purchase. If your garment is not quite right, we offer returns and exchanges on full-priced items within 14 days of delivery provided they are in original, unworn condition.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring all designer tags, spare buttons, and garment bags are included to avoid a restocking fee.
Ship the Parcel
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a collection.
Quality Check & Refund
Once our atelier receives and inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing