Frequently Asked Questions
Everything you need to know about your P Johnson experience.
How do I determine my correct size?
We provide a comprehensive size guide on each product page. Since our garments often feature a tailored fit, we recommend comparing your measurements against our chart or contacting our stylists for personalized advice.
What is your shipping policy?
We offer complimentary standard shipping on all orders over $250. Orders are typically processed within 1-2 business days, and delivery times vary between 3-7 business days depending on your location.
Can I return or exchange an item?
Yes, we accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. Please note that custom-made or altered garments are final sale.
Do you offer international shipping?
P Johnson ships to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your destination and the weight of your order.
How should I care for my P Johnson garments?
To maintain the longevity of our high-quality fabrics, we recommend professional dry cleaning for tailored pieces and cold hand-washing for our knitwear and cotton essentials.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.